People often ask “Where did ‘Promises Kept, Expectations Exceeded’ come from?” When Bob Brown started this business, a good friend and business owner told him that if he just did what he said he would do, his business would flourish. Bob made that simple principle the cornerstone of Brown Community Management. It’s that sentiment that has also defined the BCM recruitment process ever since, because a business is only as good as the team that drives it forward.
In any industry, a well-trained and well-educated staff is essential to a company’s success. Brown Community Management is a great place to work and people are our number one asset. We pay our employees well which is why we’re able to hire the best HOA professionals in the industry.
A Team Approach to Community Management
As your primary point of contact, your community manager plays a very important role in the management of your community, however, they do not stand alone. They are supported by an entire team of people. We provide each community we serve with a dedicated team that offers the HOA Board of Directors and community residents a complete resource. Each team consists of executive oversight for each position: the community manager and administrative assistant, resale/transfer representative, accounts receivable representative and an accountant, accounts payable representative and collectors.
Meet the BCM Executive Team
Our Executive Team brings over 110 years of industry experience to the table; click on their names below to read their full biographies.