Homeowner FAQs

Frequently Asked HOA Questions

Got HOA questions? You’re probably not alone. Did you know that 68 million Americans, 21% of the population, live in common-interest communities, including homeowners associations (HOA), condominium communities and cooperatives*? There are about 344,000 community associations in the U.S., representing more than 26 million homes*.

If you are a homeowner moving into an HOA managed community for the first time, or are part of a newly formed Board transitioning to a managed community – Welcome! We’ve answered a few of the most commonly asked HOA questions below.

  1. What is a homeowners association (aka HOA)?

    A homeowners association is a non-profit corporation composed of homes, identified on a plat map, which are included within the association. Membership in the association is mandatory and transferred with the deed/ownership of the property.

  2. What is the purpose of an HOA?

    One purpose of the homeowners association is to promote unity within the community through social functions, neighborhood and mutually beneficial owner/association activities. Another purpose of the HOA is to provide adequate income to operate the association and care for the maintenance of its assets. The association governing documents provide standards for the community, protecting members and property exterior appearance, to enhance property values.

  3. I have never lived in an HOA, what do I need to know?

    The HOA is governed by a set of documents which include the Plat Map, Codes, Covenants & Restrictions (CC&Rs), Articles of Incorporation, Bylaws and any Architectural Guidelines, Resolutions for policies or rules established by the elected (and appointed, if vacancy occurs) volunteer Board of Directors. These documents contain the legal structure and specific operations of the association.

  4. What is the purpose of architectural guidelines? What is the process?

    Architectural Guidelines apply to the appearance of the exterior of the home and lot. They typically include structural design limitations and requirements, preapproved color schemes, number of plants required; preferred tree, shrub and prohibited plant species. The Guidelines preserve, protect and enhance property values, as well as the assets of the community.

    The member completes an Architectural Review form providing specifics of the proposed architectural change or improvement project. The Review form documents the project sent to the management company and forwarded for consideration of the Architectural Review Committee. The management company communicates the Committee’s decision to the member.

  5. What is the function of the management company? Who is my Community Manager?

    The management company provides professional guidance to, and facilitates the decisions of, the Board of Directors. It manages the operations of the corporation and acts as the Statutory Agent for legal communications with the association. The Community Manager is the point of contact for all association issues. The Manager facilitates board meetings and contact with the Board of Directors from vendors and members. The Manager contact information is identified on the association website and the majority of correspondence/communications sent by the association.

  6. My HOA assessment has increased and I have an automatic payment set up… What do I do now?

    We’ve got you covered! Please visit www.brownmanagement.com/payment to review the action required for the type of Automatic Payment you currently have set up.

  7. Am I required to receive an account statement instead of a coupon book?

    Effective January 1, 2020, associations shall be required to provide a statement of account to each of its members in lieu of a periodic payment book, i.e. coupons. The statement of account may be provided electronically, so long as the unit owner consents to receiving statements electronically. For more information, as well as steps to set up an E-Statement notification, please visit www.brownmanagement.com/statement.

Contact Brown Community Management Today

If you have any questions we’ve not addressed, please don’t hesitate to contact us.